Full-Service Managed IT for a Summit County Construction Company

The Challenge

Like many growing construction companies, this Summit County firm was managing technology the way a lot of businesses start out — piecemeal. Email through one provider, computers set up and patched as needed, security handled reactively, and no consistent process for bringing new employees online or offboarding them when projects wrapped up or staff turned over.

For a construction business, that creates real risk. Project timelines depend on staff having reliable access to email, files, and job-site communication from day one. Crews and office staff turn over across projects and seasons, and every account left active after someone leaves is a potential security gap. With no unified security stack, the company had no consistent way to know whether its systems were actually protected — just individual tools that may or may not have been talking to each other.

Equipment was another pain point. Without a defined process for procuring, configuring, and retiring hardware, new computers were sourced inconsistently, setup wasn't standardized, and there was no clear plan for what happened to devices once they reached end of life — leaving old equipment sitting around, and potentially, company data sitting on it.

The company needed a single technology partner who could own the whole picture, rather than continuing to coordinate multiple vendors and hope nothing fell through the cracks.

The Solution

Utah Technology Solutions stepped in as the company's full managed IT services provider, taking ownership of five core areas:

• Email systems — Migrated and now manages the company's business email, with dedicated email security tools cutting spam and malicious email volume by more than 90%, sharply reducing phishing exposure and the noise employees have to sort through.
• Computer & device management — Ongoing monitoring, patching, and support for the company's fleet of workstations and laptops, catching issues before they become downtime.
• Security stack — A consistent, centrally managed set of security tools protecting company systems and data, replacing the patchwork approach the company relied on previously.
• Employee lifecycle management — A standardized process for onboarding new hires with the accounts and access they need on day one, and promptly offboarding departing employees to close security gaps immediately rather than after the fact.
• Computer lifecycle management — Sourcing and configuring new systems to company standards before deployment, and securely decommissioning hardware at end of life. Deployment is handled through Microsoft Intune and Autopilot, turning what used to be a multi-hour manual setup into a process that takes minutes. Combined with centralized account management through Entra ID, any employee can sign in to any company computer and get straight to work, with OneDrive and Dropbox ensuring their files follow them wherever they log in.
• License & cost optimization — An audit of the company's Adobe licensing found they were paying for capability they didn't need: most seats were downgraded from Adobe Pro to Adobe Standard, and Creative Cloud licenses were reduced to just the two employees who actually needed them, cutting annual Adobe spend by roughly 30%. Everything was consolidated under a single Adobe account tied into single sign-on through the company's Entra ID tenant.

Rather than acting as a break-fix vendor, Utah Technology Solutions functions as the company's outsourced IT department — proactively managing systems instead of waiting for something to break.

The Result

• One point of contact for all IT needs, instead of juggling multiple vendors and support numbers
• Consistent security posture across email, devices, and company systems
• Dramatically less spam and phishing risk, with email security cutting malicious and junk email volume by more than 90%
• Faster, more reliable onboarding for new employees joining active projects
• Reduced risk from account sprawl, with departing employees offboarded promptly as a standard process
• Standardized equipment, from purchase through configuration to secure decommissioning
• Minutes, not hours, to deploy a computer, thanks to Intune and Autopilot
• Sign in anywhere, get to work immediately, with centralized Entra ID accounts and files that follow the employee rather than a single machine
• Lower software costs, cutting annual Adobe spend by approximately 30% after right-sizing licensing to actual usage
• Predictable, proactive support that catches issues early instead of waiting for outages to force a response

What started as a need to consolidate scattered IT vendors has become an ongoing partnership — Utah Technology Solutions continues to manage and evolve the company's technology as it grows.

Utah Technology Solutions provides managed IT services, security, and technology support for businesses across Salt Lake County, Utah County, and the surrounding Wasatch Front — including Park City and Summit County.